Returns & Exchanges
If goods arrive damaged please advise us within 20 days by email or telephone to arrange return and refund of the items.
If for any reason you are not satisfied with your goods, please notify us by email on firstname.lastname@example.org within 14 days of the date of receipt. We will arrange to exchange, or refund the goods, providing they are returned in perfect condition, unused and with their original packaging within another 14 days.
Refunds of the goods will be made to the purchasers credit/debit card account within 30 days after notification.
Return postage costs for non-faulty items are wholly at the cost of the purchaser. Defeet UK will only consider covering return postage costs for faulty or warranty items.
Defeet UK is a website ran by The Martlet Group Ltd, company registration number 03004608.
Unit 7-8b Mid Sussex Business Park
Folders Lane East