When will my order ship?
We ask that you allow 1-2 business days for our team to pack & ship your full order. However, during special promotions and holidays this time may be increased. DeFeet UK offices are closed on bank holidays and orders placed after 12 pm the day before the holiday will not begin processing until the next regular business day.
If you want to double-check on your order status, send us a note at firstname.lastname@example.org.
Where do your products ship from?
All orders will ship from West Sussex in the UK.
How much does shipping cost?
We offer a few flat rate shipping methods, as well as free shipping within the United Kingdom for orders totaling £50.00 or more.
All orders under £50.00 will be subject to a £2.99 delivery fee.
Due to the ongoing effects of the pandemic, extended times in transit may occur.
How long will it take for my order to arrive?
Orders will typically arrive in 2-3 business days for UK orders. International orders will arrive in 3 - 7 business days. Once orders leave our warehouse, we do not have the ability to make changes. To double check ETA and shipping speeds to your location, reach out to our team at email@example.com.